Pavilion Health Today
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Older people’s care: lessons learned during the pandemic

The pandemic has meant practitioners caring for older people have had to respond to new challenges. What lessons have been learnt, the benefits to practice, and the different ways of working that will be retained in the future?

Practitioners providing care and support for older people are used to adopting and adapting quickly to new ways of working. But the pandemic has meant they have needed to respond to situations never experienced before, from carrying out remote consultations to using digital technology to communicate with patients and families. During the pandemic health and care professionals have been overcoming challenges, and developing solutions to safeguard older people. Here are just some of the lessons practitioners say they have learned so far. Remote consultations The pandemic has been a ‘game changer’ in how practitioners carry out consultations. Clinicians in primary


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